Category Archives: Consumption

Office 365 ROI calculations: Are you including the human cost?

ROI calculations are commonly done in the pre-sales stage, while evaluating investment decisions. There are many methods of calculating ROI. This article is not about the methodology of ROI calculation. It is about the one important aspect which is often left out from the calculation.

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Basic vs. Advanced – the psychological deterrent to efficient Office usage!

Many training programs and books are divided into two varieties – Basic and Advanced. This classification gets ingrained in the mind of users who have neither attended any training nor read any book. From what I have observed and analyzed over the last decade, this thought process is a key deterrent to effective and efficient usage of Microsoft Office. At least I have not come across any source which discusses this issue. Therefore, I am addressing it in this article.

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Microsoft Office Paradox – everyone uses but nobody cares

The title sounds negative. Please don’t get offended. Don’t take it personally.

This is based on what I have seen and experienced while coaching over 210,000 users globally over the last 11 years. Let me complete the sentence “everyone uses but nobody cares whether it is being used fully and appropriately across the organization

And of course, I am not just complaining. I will also provide a solution approach.

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