Tag Archives: Indexing Service

Outlook not searching all mails?

Prerequisites: Windows 7 or above and Outlook 2010 or above.

Things you should know

  1. Outlook search is very powerful – even if your experience says otherwise!
  2. It searches across all mailboxes and PST files included in the profile
  3. Search is done in all contact fields, subject, body and attachments
  4. Search can be done across all types of folders – Inbox, Calendar, Tasks and Contacts
  5. It is extremely fast

Search toolbar

The search shortcut is CTRL E. When you click inside the Search box, the Search toolbar appears automatically. Please explore every option here. Each one of them is useful and powerful.

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Common issues

  1. Search results are not complete (I know that mail exists, but search is not able to find it)
  2. Too many search results are appearing – I need to narrow it down
  3. Deciding where exactly the search is going to work

Solution: Search results not complete

This happens because Outlook has not got enough time to go through all your mails and keep them ready for fast search.

Check the status

Click inside the Search box (CTRL E), open Search Tools – Choose Indexing Status

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It should show zero or very few items pending.

If you see more items there, keep your PC on overnight. Check the status in the morning.

Once you do this, the search results will be accurate.

If some messages are not found due to incomplete indexing, Outlook does show a warning. If you see the warning you must follow the process above.

We will consider other issues in the next article…